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FREQUENTLY ASKED QUESTIONS
Find below some of our FAQs but of course if you cant find what you're looking for then please get in touch.
No, we are specialist physiotherapists who can assess and treat without referral by a GP/doctor.
However, most private health insurers do require to pre-authorise your physiotherapy sessions. ​
You can do this via phone call to your insurer.
You can immediately book online.
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You contact us to discuss or book by phone on 020 3146 6837.
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Would you like a free consultation about your pain or injury with our specialists then click here Contact Page.
Where possible, previous medical or surgical history letters/ reports are also valuable for us to review in our physiotherapy assessment session.
We recommend you prepare physically by wearing comfortable, loose-fitting clothing that will allow us to easily see the skin, joints and muscles around your injury.
No problem. You do not need to inform us of this decision in advance. If you are accompanied by a friend or family member then we will often ask if you would like them to join you in the physio room during treatment. Alternatively they can wait in the waiting area if you would prefer.
That is always dependent upon the nature of your injury. Our aim is to return you to full fitness as quickly and as safely as possible.
Your physio will be in a better position to answer this following your initial assessment.
An acute/early phase injury may require one or two visits in a short period of time. On the other hand, a more chronic injury such as an arthritic knee problem may require 2 or 3 visits in order to progress an exercise programme to help you self manage your injury.
We recommend 1 or 2 sessions per week to see the fastest recovery, however, it is completely up to you how often you check in for therapy sessions.
On average, each member of our team has 7 years of experience, and is well-versed and trained to deal with and cure a variety of muscular and skeletal issues.